The Westpac Auckland Business Awards are delivered annually by Auckland Chamber of Commerce in partnership with Auckland Tourism, Events and Economic Development (ATEED).

The high profile awards celebrate innovation and creativity in the business sector and have been a highlight of Auckland’s business calendar for over 10 years. As well as offering recognition for your organisation, the awards provide the opportunity to benchmark and gain expert advice on how you can continue to grow.

The awards bring together Auckland’s “business heart.”  The ceremonies, in conjunction with a Gala Black Tie Dinner, have been a highlight of Auckland’s business calendar for over 10 years, and are widely acknowledged as very special nights of networking, storytelling and celebration of success.

Entries open from early March each year and culminate with dinners in each of the regions throughout October and November.

Any business of any size located in the Auckland area is eligible.

There is no charge to enter and if businesses need help getting organised, the Chamber offers free 'How to Enter' workshops. 

 

The Westpac Auckland Business Awards 2018 categories are:

  • Excellence in Innovation
  • Excellence in International Trade
  • Excellence in Customer Service Delivery
  • Best Emerging Business
  • Excellence in Marketing
  • Employer of the Year
  • Excellence in Strategy & Planning

The Westpac Supreme Business Award Winner is chosen from the winners of the above categories. 


CATEGORIES AND QUESTIONS (CLICK HERE FOR A DOWNLOADABLE VERSION)


Excellence in Innovation

Recognises a business that has enhanced its success through innovation - both in thinking and implementing the idea. An innovation can be in a product/service/technology or process.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • Describe the innovation. (How is it unique/original? How did you identify the opportunity and introduce the change?).
  • What have you done to ensure the benefit of this innovation is sustainable? (What plans do you have to use this innovation to sustain your growth, or develop new innovations?).
  • How do you measure the value of the innovation? (How does the innovation contribute to your success and competitive position?).
  • Describe any risks or challenges you faced in introducing this innovation (How did you manage them? What did you learn as a consequence?).

 

Excellence in INTERNATIONAL TRADE

Recognises a business that successfully works within, and captures the benefits of, the global market, demonstrating outstanding International Trade achievements, sustainable growth and results.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • Describe your business strategies for exporting and or importing. (How do you determine and capture the export opportunities for your business? What role does the export and or import market play in your overall business aspirations?).
  • What are the unique obstacles, risks or challenges you face and how have you overcome/managed these? (Describe trade barriers, cultural challenges or other risks).
  • Demonstrate your understanding of the off-shore markets/industries that you deal with.
  • What are the key factors that have contributed to your success?

 

Excellence in CUSTOMER SERVICE DELIVERY

Recognises a business that succeeds through showing consistent dedication to superlative service and demonstrates its commitment to the customer through its service policy, staff training and/or other specific means.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • How do you determine the requirements of your customers to meet their needs?
  • What is the company–wide philosophy and how does this create culture and commitment to the customer.
  • How do you ensure that the whole team is able to deliver a high standard of customer service and commitments?
  • Demonstrate how this commitment to service delivery contributes to business success (attach graphs/charts which show actual results achieved).

 

BEST EMERGING BUSINESS

Recognises a business that has achieved significant business growth during the last one to three years as a result of effective planning and delivery. The business must have started trading after 31 March 2015.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • Describe your business growth. (Growth in staff numbers, profit, sales).
  • Demonstrate the significance of the growth you have experienced.
  • How did you achieve this level of growth? What obstacles, risks or challenges did you overcome and how?
  • Describe what you are doing to ensure the business is sustainable. How you will make sure the business either consolidates its position and/or keeps growing?

 

Excellence in MARKETING

Recognises a business that demonstrates outstanding customer/market insight and how marketing is used to optimise performance; increase customer loyalty, retention, customer satisfaction and/or profitability.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • Describe your target market. How competitive is your market? How do you differentiate yourself from your competitors?.
  • Explain how your business responds effectively to meet changing market expectations and buyer behaviour. How does your marketing plan accommodate this.
  • Describe how you market your business. What is your approach to promotion, how do you ensure your product/service gets to customers? How do you measure and evaluate the effectiveness of your marketing activities.
  • How has your marketing approach achieved success for your business? (Include short and long term achievements or successes).
     


THE EMPLOYER OF THE YEAR

Recognises business which has developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. Entrants for this award must communicate how this culture has contributed to the business achieving outstanding success.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • How are employees engaged in the businesses overall strategic goals and company values?
  • How do you recruit, hire and retain your workforce?
  • Describe initiatives which create a successful collaborative culture and staff satisfaction?
  • How do you establish and maintain a safe and healthy work environment and provide support for your workforce?

 

Excellence in STRATEGY AND PLANNING

Recognises where a business has developed a longer term strategy and has set business targets and devised specific plans that have been implemented across the business and have been fundamental to business success.

  • An outline and explanation of significant business achievements during the last 12-18 months – eg sales trends, sales figures, gross or net profit. What would you attribute these significant achievements to?
  • Describe in detail the steps you have taken in the planning process.
  • How are your strategic objectives converted into initiatives, projects and plans of action?
  • How do you monitor progress in achieving your planning objectives?
  • How do you communicate your plans to internal and external stakeholders?

 

For all other enquiries please contact Natalie Woodbridge, Events and Training Manager phone 302 9910 or email awards@chamber.co.nz.